Driving Digital Growth by Creating Personalized Customer Experiences

by | Aug 16, 2022

Enhancing user experiences is the key to this new approach’s success retaining customers at the same time to driving product revenue growth. Discover and learn how financial institutions can deliver a data-driven banking experience that meets the needs and aspirations of their customers in our upcoming webinar with Nanogon, which will take place on September 8th, 2022.

 📅  Date: Thursday, September 8th 2022
🕛 Time: 11:00 am – 12:00 pm (WAT)
🇬🇧  Language: English

Register here

In recent years, banks and financial institutions have focused their growth on the sales of their products. It has worked until now, but expectations of the customers are rapidly changing. Since the onset of the pandemic, slowly developing trends have accelerated and a new generation of financial services has emerged as a result.

Customer loyalty is no longer determined by the number of products they are “tied” to, but by the appropriateness of the solutions they receive. Banks must demonstrate empathy for their customers needs providing value beyond products and services. Instead of being trapped in a sea of financial products, customers want to feel that they are being helped to reach their individual goals.

Enhancing user experiences is the key to this new approach’s success retaining customers at the same time to driving product revenue growth. Join our upcoming webinar to learn how Strands Engager, PFM and BFM solutions help financial institutions deliver a data-driven banking experience that meets the needs and aspirations of their customers. Strands will showcase how its platform gathers data from multiple sources to deliver out-of-the-box personalization and allow banks and financial institutions to predict customer’s needs.

MEET THE SPEAKERS

  • Emmanuel Magnus Eweka, Founder and Executive Director, Nanogon Technologies
    Will make an introduction explaining the main challenges banks and financial institutions are facing regarding digital transformation, customer loyalty and driving product revenue growth.
  • Craig Harris, Sales Director, Strands
    Will showcase the practical outcomes of Strands’ Engager, PFM and BFM deployment focused on real success stories with outstanding KPI’s.
  • Victor Iseyemi, Group Head, IT Governance & Strategy, GTBank Ltd
  • Fion Fok, Partnerships Director, Strands (MODERATOR)

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