Strands Engager

Smart Advice Through Personalized Insights

Empower customers with personalized banking insights tailored to their individual behavior, giving them a better understanding of their finances and a broader sense of control.

 

Engager Personalized Banking Insights Strands

Personalization is no longer a “nice to have”

Personalized experiences are now a challenge for all industries. The different advances in technology, data, and analytics allow banks to create more personal and human connections.

Understand your customer finances

Analyze and have a full and complete understanding of customer financial situation (i.e. cash flows trend, invoice payments).

Anticipate customer needs

Personalized communication based on behavior to suggest finances and balance optimization products (i.e. credit cards, loans).

Convert customer engagement

Customized insight based on spending profile and investment capacity for one-to-one conversations.

Understand your customer finances

Analyze and have a full and complete understanding of customer financial situation (i.e. cash flows trend, invoice payments).

Anticipate customer needs

Personalized communication based on behavior to suggest finances and balance optimization products (i.e. credit cards, loans).

Convert customer engagement

Customized insight based on spending profile and investment capacity for one-to-one conversations.

Use cases

Investing Personalized Banking Insights Strands Use Case

PFM + ENGAGER

Investing

Get a better understanding of your customers to provide tailored notifications based on their spending and investment capacity. Banks are aware that more savings enable more investments and/or different product adoptions.

Higher profit-earning capacityCustom financial literacyStrengthen relationship with banks

Cashflow and Invoicing Personalized Banking Insights Strands Use Case

PFM + ENGAGER

Cash Flow + Invoicing

Continual monitoring of transactions and invoices to ensure a healthy cash flow for SME customers, anticipating potential liquidity needs, and understanding customer finances to provide different solutions.Anticipate liquidity needsIntegration of transactions and invoicingFacilitate payment status & collection process

Liquidity Risk Personalized Banking Insights Strands Use Case

PFM + ENGAGER

Liquidity Risk

Analyze your retail customer’s behavior to anticipate their credit needs. Banking institutions can forecast liquidity risks, and provide solutions such as credit lines or the option to transfer funds between accounts.

Bank support and assistanceKeep track of transactions in real timeLiquidity reliability

Personalized banking insights for a better customer relationship

Upgrade the customer experience and revolutionize loyalty and engagement

Step 1: Know and understand your audience

Through Strands’ Back Office Platform, we provide banks with transactional data that enables them to analyze customer behavior and anticipate their needs.Data visualizationData filteringAdvanced analytics

Audience Insights Personalized Banking Insights Strands
Create Personalized Banking Insights Strands

Step 2: Find the perfect words in no time

Get full autonomy in creating unlimited no-code notifications from scratch or using the different templates according to your strategy.Notifications catalogIntuitive back officeReal-time customized notifications

Step 3: Let the customer interact with the insight

The data-driven and personalized notifications sent by the banks will enable the customers to interact with the platform and take action in real time.

Personalized InsightsUX omnichannelFast time to market

Customer interaction Personalized Banking Insights Strands
Campaign analysis Personalized Banking Insights Strands

Step 4: Analyze the effectiveness of the insights

Strands’ Back Office Platform, allows you to monitor how the campaign is performing and to optimize it to maximize its effectiveness.

Record keepingTag system

Personalized banking insights boost the performance of companies around the world

Finax
ADCB
AIB
Huntington
STEP
BAC
NCBA
BANK OF GEORGIA
Galicia
Davivienda
Banco BPM
HSBC
Santander
Macro
Money
Banco Cooperativo Español

BFM + Engager

HSBC

HSBC’s Transformation as a Bank for Small Businesses

Kinetic, a machine learning-driven BFM platform that empowers SME owners in the UK to manage their finances properly.

PFM + Engager

Novo Banco

The most up-to-date Account information

Strands' BFM solution was embedded into Novo Banco’s system with Strands providing end to end support.

BENEFITS

We understand data to empower customers’ knowledge

NO CODE INSIGHTS CREATION

Catalogue of with out-of-the-box insights or no-code creation according to specific strategy and season needs/ effects.

IMPROVE YOUR CONVERSIONS

Increase the click through rate with tailored insights and advice.

BOOST DIGITAL SALES

Offer tailored real-time solutions maximizing cross selling opportunities.

RELEVANT INFORMATION

Offering contextual advice through real-time communications.

FINANCIAL EDUCATION

Get better understanding of finances with intuitive UX.

PROACTIVE MONITORING

Financial monitoring powered by insights.

WHY CHOOSE US

Our expertise is at your disposal

We minimize your time-to-market

Using a variety of delivery models, we develop disruptive solutions and provide strategic consulting and assistance.

You can trust our industry knowledge

With our extensive industry experience and close collaboration with our bank customers, we offer solutions that you can rely on.

We’ll bring innovation to your business

Making complexity easy to understand and assisting you with a changing financial landscape is our priority.

Using technology to enhance our products

Widgets & SDK

Customize and combine white label solutions and build more personalized and accessible digital banking platforms.

API’s & Back-end

Providing all necessary information to understand, install and operate the suite.

Open Hub: Third party connectivity

Strands Open Hub offers banks a single interface from which to connect to external services in an easy and secure way.

Advanced analytics

Customize and combine white label solutions and build more personalized and accessible digital banking platforms.

Back office console

For bank users to create any use case without external assistance.

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