“During the whole project Strands showed a highly constructive and cooperative approach. This was a crucial factor for successfully implementing the PFM solution into our platform”, Simone Bayer – Head of the department eBanking & portals at Fiducia.

SITUATION
The core business of Fiducia IT AG is to deliver IT-services to a large number of cooperative banks in Germany. Over 700 banks depend on Fiducia to deliver superior customer experience across multiple channels.

In 2012 Fiducia recognized that in order to meet current needs of banking customers it is crucial to combine personal advice with online and mobile services based on high quality banking applications. The team of Fiducia realized the potential of a Personal Finance Management (PFM) solution in helping banks to deliver superior digital banking experience and hence began exploring the different solutions available in the market. As Simone Bayer, head of the department eBanking & portals at Fiducia puts it: “PFM has now become a core service of the digital banking offer and it is important for our cooperative banks to integrate this solution into the online and mobile banking platforms”.

SOLUTION
After a thorough analysis of the market, Fiducia ultimately chose the solution of Strands because of the maturity, flexibility and experience in providing PFM solutions to other European top banks. Strands and Fiducia designed a plan that enabled to seamlessly integrate PFM without any media break into Fiducias’ modular bank platform – “agree”. This approach allows cooperative banks to easily integrate the PFM solution into their digital banking offer without any extra effort.

Throughout the project, Strands engineers worked closely with the Fiducia IT team, providing support during the entire implementation process. The new PFM (Finanzmanager) was implemented on time and on budget, meeting the business needs of Fiducia and ensuring the maximum data security policies.

BENEFITS
With the Strands PFM tool seamlessly integrated into both online web and mobile-based native banking applications, banks can provide their customers a secure multi-channel solution for managing their personal finances. Banking customers are now empowered to take more control of their finances. By using the PFM solution on a regular basis they can take a more active role in improving and maintaining their financial health.

Demo video of Finanzmanager der Volksbanken und Raiffeisenbanken: